Privacy Policy
Welcome to Aura Surfaces Privacy Policy page. Your privacy is of utmost importance to us, and this policy outlines how we collect, use, maintain, and disclose information gathered from users of our website. This policy applies to the Aura Surfaces website and all products and services we offer.
We collect personal identification information in various ways, including, but not limited to, when users visit our site, register, place an order, fill out a form, or subscribe to our newsletter. Users may be asked for information such as name, email address, mailing address, phone number, and credit card information. Visiting our site anonymously is also an option.
We only collect personal identification information if users voluntarily submit it. Users can refuse to provide this information, but it may limit their ability to engage in site-related activities.
We may collect non-personal identification information, such as browser name, computer type, and technical information about users’ means of connection to our site (e.g., operating system, Internet service providers). This helps us understand how users interact with our site and improve their experience.
Our site uses “cookies” to enhance user experience. Users can set their web browsers to refuse cookies or to alert them when cookies are being sent. However, disabling cookies may cause some parts of the site to not function properly.
Aura Surfaces uses collected information for purposes such as:
- Improving customer service and support
- Personalising user experience
- Enhancing our website based on user feedback
- Processing transactions securely
- Administering content, promotions, surveys, or other site features
- Sending periodic emails (users can unsubscribe at any time)
We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information, usernames, passwords, and transaction information.
Data exchange between the site and users occurs over a secure SSL communication channel, encrypted and protected with digital signatures.
Our site may contain links to third-party websites with their own privacy policies and terms. We are not responsible for the practices employed by these websites. We recommend users review the privacy policies of any external websites they visit.
Aura Surfaces reserves the right to update this privacy policy at any time. We encourage users to periodically review this page to stay informed about our privacy practices.
By using our site, you signify your acceptance of this policy and our terms of service. If you do not agree, please refrain from using our site. Continued use of our site following policy updates constitutes your acceptance of any changes.
If you have questions or concerns about our Privacy Policy, please contact us:
Phone: 01273 894 740
Email: hello@aurasurfaces.uk