FAQ
Explore our Frequently Asked Questions page to find detailed answers and helpful information on a wide range of products. Whether you’re curious about selections, installation processes, maintenance tips, or delivery options, our FAQ section is designed to assist you.
Most Popular Questions
Simply complete our consultation form for us to understand your needs. Orders can be placed over the phone in addition to buying in store.
We hold a lot of our surfaces in stock. If this is the case, they are usually ready to either collect or dispatch within 24hrs of purchase.
However to keep our extensive range, we do have a lot of special order items that have to be prepared and collected directly from the factories. Moreover, due to Brexit implications, delivery is approximately 4-6 weeks. Please bare this in mind when placing an order.
Samples are very important when it comes to the perfect surfaces for your project.
If you are local, please visit our showroom where you can see our products in person and take them home with you. Small and Large sample sizes.
If not, we can still send you samples direct to your door. This can be done either by emailing us or giving us a call and one of our sales staff will be able to help you
We accept all major credit and debit cards, bank transfers and we can accept cash in store. Payment in full upfront secures your order.
For larger orders we can take deposits with the balance due before you book a delivery.
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